IT Business Continuity
As a business, making sure you’re protected against the unexpected isn’t an option it’s an imperative. By ensuring you’re prepared, realistic and responsive, you can keep your data safe, employees working, and your operation running. As your partner our priority is to help your business focus on preparation, enabling you to minimise the effects of any issues. To do this we work with you to develop processes covering all key aspects of your operations, as well as providing continuous proactive monitoring through our service desk. This ensures patches and updates are applied, potential attacks quarantined and deleted, and data backed up in our dedicated data centre and effectively archived to generate rapid restoration times.
Process Design & Business Impact Analysis
As part of your continuity plan knowing who should do what, when and where not just in an emergency but every day is vital. Using our expertise and experience we can install processes that are easy to maintain and manage ensuring key data is stored safely, roles adapt to change, and staff are aware of the options and resource available to them.
To help design the plan and install it into every day operations we always perform a careful business impact analysis with any client. This enables us to see the areas of your businesses that are most heavily affected under different commonly occurring disasters and thus provide appropriate resources and designate specific responsibilities per potential scenario without overburdening your staff.
Automated Management
We appreciate that as a business keeping your continuity plan relevant can be difficult as roles change, technologies progress and your business grows. That’s why we look to automate as much as possible. Not only does it remove the element of human error, but because it enables us to compile data that can be remotely managed, we’re able to test individual system elements. This enables us to effectively update the continuity plan as your business grows.
Remote Solutions
We offer you numerous resources designed to provide rapid resolutions to issues. These can range from co-location hosting of your own equipment to virtual servers hosted on our own infrastructure.
Whatever solution you choose to employ central to our work is the backing up of systems not just data packets. This ensures that if you needed to rapidly relocate your offices or provide a contingency for key services then we can ensure you can access your services within hours (or in some cases minutes). As well as our software based solutions we can also provide a safe off-site storage location for your hardware media.
As a support provider to numerous businesses we are aware of the different resources, capabilities and technology that exist and offer a wide range of service to meet individual requirements.
Tailored to You
Because the needs of every business are different, whenever we begin work we perform careful assessments that enable us to understand the precise technologies and resources that will be needed in the event of an emergency. This ensures that as our client you’re never left without key elements or paying for others you’ll never use.
Whilst our systems are designed to offer protection against almost all possible threats the sheer number makes comprehensive protection against each an exercise too expensive for any business. For this reason we structure our work to assess which are the most likely to occur using various criteria such areas of natural risk, crime rate and your sector of operations. Using this insight we are able to focus resources accordingly.
Contact us Find out how SilverBug can help you exceed your IT goal.